How SaaS startups can improve retention by doing things ...
Apr 9, 2021
08:00 PM - 09:30 PM (Asia/Kolkata)
Online, Zoom Call
Link will be shared,On your email

This event has ended. Please contact organizer for more details.

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Please Note:

  • The meetup will happen on Zoom & can be viewed from anywhere (The meetup recording won't be shared).
  • You will receive the link to join the meetup on your registered email id.
  • All you need is a good wifi connection and a fully charged laptop/mobile with the Zoom App installed.
  • In case you are unable to make a payment, please reach out to us on [email protected] We’ll share a PayPal link with you.
  • We also have a special discount for students. Email a copy of your student id to [email protected] to avail it.
  • We only have 50 tickets for this meetup. The first 20 tickets are for 399 and after the price will be 599 INR


How doing things that don’t scale can grow your customer retention

Meetup level:

  • Intermediate (For B2B SaaS audience)

Case studies on-

  • How Harris made customized welcome videos for 77 customers sign-up & grew retention
  • How individual customer outreach helped an established company exceed sales target by 20%
  • How sending hand-written notes to users got US $50,000 sales

Discussion on-

  • Why customer development is the most important thing for early-stage companies
  • How to get better at messaging/positioning, UX & engaging with customers

About the speaker:

  • Harris-Kenny is the Founder & CEO of Intro CRM
  • Intro CRM is a virtual sales assistant - CRM with coaching & concierge services
  • Harris started his own business in 2019 and recently started building Intro CRM—your virtual sales assistant. This includes coaching and concierge services.
  • Some of his previous roles include being the President of LulzBot, Director of Business Development for System76, Board Treasurer for the Open Source Hardware Association.

Who Should Attend:

  • B2B SAAS Entrepreneurs
  • B2B SAAS People interested in scaling their sales & marketing efforts.

  1. ​Online,
    Zoom Call,
    Link will be shared, Please make sure you enter the correct email id, On your email


Organiser : Hello Meets

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How SaaS startups can improve retention by doing things that don’t scale

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